Maevious Learn

Maevious Learn — Support

Maevious Learn is a free practice app for students following the national curriculum of England (KS1–KS4/GCSE), managed by a parent or carer account. No ads, no chat, no in-app purchases.

Need help? Email us at info@maevious.com — we read everything. You can also write to us from inside the app: Parent zone → Contact & concerns.

Common questions

How do I delete my account and all our data?

In the app: Settings → (adult check) → Delete account. This permanently removes your account, every learner profile, and all progress — details in the retention & deletion policy. If you can't get into the app, email us and we'll do it for you.

How do I stop the weekly progress email?

In the app's parent zone, turn off the weekly summary in Settings. It's a service email, not marketing, and it's entirely optional.

A question in the app looks wrong.

Tap "Report a problem" on the question itself — reports go straight to our content-review queue and problem content can be withdrawn quickly.

Does the app work offline?

Yes — lessons your child has opened are cached on the device, and progress made offline syncs when you're back online.

Is my child's data safe?

We collect the minimum possible about children — a nickname, a year level, a cosmetic avatar, and practice progress. No child email, no birthday, no location, no photos, no chat. Read the privacy policy or the child-friendly version.

All policies